Prelude
Why, are we as a country (myself included), content to continually roll over for every nickel and dimingdumb trucker who offers us a service? Aren’t we the consumer? Shouldn’t individuals and the companies we solicit pander to our wants and needs? Corporate buyouts and mergers have, for years, slowly eroded the basic premise that made our country great and have forced individual retailers into a retreat leaving you and me, the consumer at the mercy of whatever substandard scrap of trade were allowed in order to keep big business in the black.
Amazingly enough, most people I know are completely satisfied trudging through their existence either not paying attention to the blatant disregard for customer service/satisfaction, accepting increasingly poor standards of service or have just become so dejected, disenfranchised and apathetic they’re willing to accept whatever “deal” they’re offered without question. As a result, my personal opinions have become “too cynical and negative” for most of my friends. I refuse to believe I’m alone in this and have decided to broaden my potential audience, bring to light the services who fall short as well as the ones who deliver as advertised.