In all fairness…

Yesterday I was bashing on USAA (my ins company) for a conversation I had with one of the customer service reps. In all fairness they’ve been a surprisingly responsive and helpful company. I was hit by another driver last year, totalling the car, leaving me temporarily stranded. Within one hour they had my car towed to the repair shop, me picked up and a rental delivered. All without asking.

Like this:

Be the first to like this post.

This entry was posted on April 19, 2008 at 10:25 pm and is filed under Customer service???? with tags insurance companies. You can follow any responses to this entry through the RSS 2.0 feed You can leave a response, or trackback from your own site.

One Response to “In all fairness…”

Angie Says:
April 22, 2008 at 9:42 am

Well, it is nice to hear a good report about an auto insurance company from time to time. I love the theme of your blog. I get so infuriated at times with various customer service reps. It seems being the CUSTOMER and needing SERVICE doesn’t hold as much weight as it once did.